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Introduction
Ordering food in Japan can feel confusing at first.
There is no single standard method, and the way you order can vary depending on the restaurant.
From my experience as a native speaker, understanding a few basic patterns will make the process much easier and more comfortable.
The 4 Main Ways to Order in Japan
There are four main ways to order food in Japan:
1. Calling a staff member and ordering directly
You call a staff member and place your order in person.
2. Pressing a call button
Many tables have a button that calls staff to your table.
3. Ordering via QR code
You scan a QR code and order from your smartphone.
4. Ordering using a tablet
Some restaurants provide tablets at the table for ordering.
Which Method Is Most Common?
In general:
👉 Chain restaurants
- Methods 2–4 are more common
- QR code ordering (method 3) is increasing
👉 Smaller or independent restaurants
- Method 1 is more common
From my perspective, the increase in digital ordering is also related to cost efficiency.
How to Call Staff (Important Cultural Point)
This is one of the most important differences from other countries.
In Japan:
👉 Saying “sumimasen” to call staff is not rude at all
In fact, it is the standard way to get attention.
How to Do It Naturally
- Say “sumimasen” clearly
- Raise your hand slightly if needed
In quieter restaurants:
- Be more subtle
In casual places like izakaya:
- Calling out is very common
Why You Sometimes Need to Call Staff
In many restaurants:
- Staff may come for the first order
- But not always for additional orders
👉 So you may need to call them again
If no staff are nearby:
👉 It is acceptable to walk around and find someone
Why This System Exists
This system may feel unfamiliar, but there is a reason behind it.
👉 It helps reduce labor costs
As a result:
- Restaurants can operate more efficiently
- Customers can enjoy good food at lower prices
Tips for Travelers
If you’re visiting Japan:
- Don’t hesitate to say “sumimasen”
- Observe how locals behave
- Try it yourself
👉 It may feel unfamiliar at first, but it is part of the authentic experience.
Connection to Other Japanese Expressions
This system also connects to other expressions you may have learned:
- “Sumimasen” → used to call staff
- “Osusume” → ask for recommendations
- “Omakase” → leave the choice to the chef
👉 Understanding these together makes ordering much easier.
Common Misunderstanding
Many travelers think:
👉 “Calling out is rude”
But in Japan:
👉 It is completely normal and expected
How to Explain It in English
A helpful explanation would be:
- “In Japan, it is normal to call staff by saying ‘sumimasen’”
- “Ordering methods vary depending on the restaurant”
Conclusion
Ordering food in Japan may seem complicated, but it becomes simple once you understand the system.
From my experience:
- There are four main ordering methods
- Calling staff is completely normal
- The system is designed for efficiency and convenience
By understanding these points, you can enjoy dining in Japan more confidently and naturally.